We take our customer care very seriously. While our aim is to make our website
easy to understand and navigate, we know there are times when you may need a bit
of assistance.We have provided a number of ways for our
Customer Care team to help you. Click the button for the type you want to
use, or just scroll down this page.
For product information or assistance:
info@positek.net or use the online form below
For service inquiries or assistance:
service@positek.net
or use the online form below
For customer support or assistance:
support@positek.net
or use the online form below
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential. Positek
customers may also use our telephone support center to contact a
service representative during regular business hours.
Please send any specific information about your request so we
can direct it to the appropriate people:
Customer Care Center
1-703-242-2362
Monday to Friday 9:00am to 4:00pm (EST)
Sorry, we don't maintain a call center staff, and are often out helping
customers. So if you get the dreaded machine, please leave a message and
we'll get back to you asap. Saturdays, Sundays and holidays please leave a
message and we'll contact you the next business day.
1-703-832-0550
We've got it if you need it.
Please send your inquiries to:
 Positek.net LLC
Attention: Customer Care Center
8612 Wolftrap Road
Vienna, Virginia 22182-5025
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