|
Windows Security - the
plain truth
Everybody's got an opinion, so who do
you believe?
I participate on a number of
listservs and online forums where I always see questions from people
about what they should do to protect themselves against the myriad
threats to their computer security (this is often off-topic of the
forum). And most often, responses from anyone else follows the
line of "I've used _________ and it seems to work good".
Almost no one actually does comparative analysis of various
products, and almost no one just tells it like it is. So I've
started doing this on those forums, and here's what I'm telling
folks. The advice below is geared for most people who use a
personal computer of the Windows variety, and that is a personal
computer, not a corporate computer, nor a Mac.
There's a longer version below, but
for most people, a short list works fine. If you'll
trust me, just do this:
-
Replace whatever you are using
for computer protection with Norton Internet Security 2010.
It'll cost you $50-75, but once it's done, you can pretty much
not worry from then on. In a year, check back with me, and
I'll let you know if there's a better product, but either way,
only buy and use the latest version and keep it updated.
-
Use Microsoft Update and if you
don't leave your computer on overnight, run it yourself at least
once a month. Take all critical updates and at least look
at the recommended updates. Also run Secunia's Software
Inspector (either the OSI or PSI version) monthly and update any
programs on your computer that it recommends.
-
Use a password on your Windows
User account (and any other Windows User Accounts on your
computer system).
-
Use Malwarebyte's free
Anti-malware scanner to scan for malware on your system.
Do this every month or so after you've updated the program.
-
Buy yourself a small-size
external hard drive (like the Western Digital My Passport 500gb
drive) which doesn't need a separate power plug. Every
month or so, plug it into your computer and copy all your
personal files to it. If you can, don't overwrite the old
files, copy to a new folder - you may not realize for months
that you'd deleted a critical file you want to get back.
-
Secure your wireless network -
with WPA if you can, or at least WEP. And change the name
(SSID) of the network and the password to access the control
panel for the router and/or access point.
-
If you use an alternative to
Internet Explorer (Firefox, Chrome, Safari, Opera, etc.),
regularly check for and install the latest version and any
updates to that browser. This doesn't mean you don't have
to update Internet Explorer also, continue to do #2 above.
-
Practice safe computing,
yourself and anyone else who uses your computer. Kids
especially need to understand that there's stuff out there that
will easily negate everything else you've done to protect the
computer, and turn it into a paperweight. Hiring someone
to clean up spyware, malware and the like can cost you hundreds
of dollars.
Here's an example of one post I made
on a listserv (the listserve has nothing to do with computer
security):
Subject: Protecting your
computer and your internet
A few recent posts on this list-serv
that discussed allowing attachments has prompted me to emerge,
however briefly, from my status as a lurker. Along with those posts
were several near-off-topic posts talking about computer viruses and
the like. So this post is just a little more off-topic – it’s about
your computer’s security.
If your computer is government-owned
or is a corporate/organizational computer that is managed by your
employer, this note is not for you. This note is for the millions
of people who own a personal computer and don’t have a tech support
department to help them. And if you have a Mac, this note isn’t for
you. Sorry it’s a bit long, but the subject is not as simple as it
used to be, and I am a bit passionate about this issue.
First off, I am a personal computer
professional and have been working with computer security over 20
years. I have seen and dealt with literally thousands of security
issues. Second, I don’t receive any kickback or compensation for
any recommendations I make. And finally, these are my opinions,
everyone is welcome to their own. I base mine on comparative
analysis and testing of the products I recommend, as well as the
products I don’t recommend. So here’s my advice:
For the majority (in excess of 90%)
of personal computer owners, the right way to secure your personal
computer is with a high-quality, commercial security suite – and
just the latest version they offer. It costs $50-$75 a year, and is
the easiest way to make sure your computer(s) is/are protected with
the least work on your part. If you think you are part of the 10%
who should do something else, I suggest you rethink.
Every year, I test the major brands
of these suites, and review tests made by other professionals in the
field. I recommend to my clients the top-rated suite, and just a
one-year subscription. After that year is up, I recommend to my
clients the top-rated suite for that year – it may be the same
brand, it may not be. This year it is surprisingly Norton
Internet Security Suite 2010. Norton was on my “do-not-use
list” for many years, but has finally made a product that works well
and neither slows your system down, nor annoys you with pop-up
warnings all the time. I do not recommend any other products in the
Norton/Symantec product line. Other professionals in the field may
have their favorites, and recommend them year after year. I don’t.
I test and review tests every year, and my recommendations change as
the products change.
I base my recommendation on the product that does
the best job overall in real-world situations, with current
threats. Some products may be better in specific areas, but I look
for best overall protection, geared towards most computer users.
Having last year’s protection suite is nearly as
bad as not having one. Computer security products must be always
upgraded, as the ‘enemy’ is constantly getting these same products
and testing them for vulnerabilities, reverse-engineering them, and
finding ways to get around them. If there is an upgrade available
for your computer’s security product(s), then you can bet the
effectiveness of the one you have on your computer now is pretty
low.
If $50-75 per year is too much money
for you to spend, there are free alternatives, but you are trading a
small amount of money per year for many hours of your time (plus
time and effort it takes to get knowledgeable about how to use these
programs). Recognize that no one product will provide full
protection. Here are some products that will protect your personal
computer if you would rather spend time instead of money (but I do
not recommend you go this route):
-
http://free.avg.com/us-en/download-avg-anti-virus-free
-
http://www.zonealarm.com/security/en-us/zonealarm-pc-security-free-firewall.htm
-
http://linkscanner.avg.com/ww.sals-why-linkscanner.html
-
http://www.malwarebytes.org/ (download free version)
These vendors also sell security
suites that provide more comprehensive protection for your
computer. I don’t recommend those as they don’t do as good a job
all-around as the one I do recommend.
Imho, the ‘free’ approach is highly
risky for most people. The reason is that it takes a lot more time
to implement, and to keep up-to-date. The fact is that almost
everybody who uses a computer will not spend
the time needed to make all these products work right. After all,
they want to spend their time using their computer!
If you are at all concerned whether
your computer is vulnerable to hackers, here are two sites which
provide good, free vulnerability scans:
If your computer hasn’t been
adequately protected, at this point you likely have lots of
infections, malware, spyware, trojans, keyloggers, viruses, and
other bad stuff. Sometimes, the only way you'll know you are
infected is that a) your computer is slowly and the hard drive runs
alot even when you're not using it, or b) you get mysterious
activity, popups appear, the computer looks different than when you
last used it, you get odd or cryptic error messages, etc. Both
these behaviours can also indicate nothing other than 'Windows rot',
but it's more likely something else.
And most protection tools, while good
at preventing infections, aren’t as good at removing them after the
fact. If you are in this position, you need to first get, install,
and update my recommended suite, and then use it to scan your system
and remove infections. Then, you need to get the latest version of
Malwarebytes’ Anti-malware tool from
http://www.malwarebytes.org
- download, install and update it, then use it to scan your system
and remove infections. Now repeat the scans. Depending on how bad
your system is, you may need other tools and more in-depth scanning
and cleaning.
Here are some other things you should
know and do:
-
If you’ve not been installing
Windows Updates (or Microsoft Updates), then you may compromise
your computer’s security, regardless of what else you do.
-
If you use an alternative web
browser (other than Internet Explorer), then you need to keep
that one up-to-date as well, or you may compromise your
computer’s security, regardless of what else you do.
-
If your Windows user
account doesn’t have a password (used to log into Windows every
time you start your computer), then you have certainly
compromised your computer’s security.
-
If you have a wireless home
network and have not enabled WPA (or WEP) security, it’s not
horrible unless you’ve neglected the other recommendations in
this note. The worst thing is that someone could use your
internet connection to surf the web, or maybe print to your
printer. Be aware that wireless networks work line-of-sight,
and someone with a specialized antenna/transceiver could tap
into your wireless network from quite a ways away. So if
someone is using your internet connection to surf porn, or
conduct hacker attacks, you may get an unpleasant visit from law
enforcement. So just enable security and be done with it.
And while you're at it, change the password of your Router
and/or Access Point, and also change the name of your wireless
network (SSID) - the hackers know all these default settings.
-
Practice 'safe computing':
Don't visit risky websites, don't open email file attachments
(few exceptions), don't click on email links, don't install
programs from the internet (few exceptions), don't respond to
spam, don't click on any popup ads or notices (other than to
close them), don't let other people use your computer, don't
ignore warnings from Norton or Microsoft, and don't ignore this
advice!
And finally, here are a few
statistics, facts, and educated opinions for you:
-
Over 146 thousand new computers
a day are infected with viruses, worms, spyware or malware.
-
An infected computer is
usually turned into a “zombie”, and churns out spam, sends out
viruses, spyware or malware, and gets sold between hacker gangs
like baseball cards. The owner usually only notices the
computer is a bit slower than it used to be, and never knows
what’s going on in the background.
-
4 out of 5 computers in
the USA have some sort of computer virus, spyware or malware.
-
Straightforward computer
viruses are passé, blended threats are the hacker tool of choice
now. A blended threat uses various means to infiltrate your
computer, with one method opening the door for another method,
and layering junk on your computer to turn it into a zombie. It
may never involve an actual computer ‘virus’.
-
A new computer without security
protection that is connected to the internet can operate for
only a few minutes before a hacker’s vast network of zombies and
bot-nets discovers it, and starts to feed it viruses, spyware or
malware.
-
If you read this far (good for
you!) and are wondering about the ‘your internet’ part of the
subject line – consider that the internet is a globally-shared
resource – and works as well as it does with the cooperation of
billions of people who use it. Only a few are ‘nefarious’, but
they are harnessing millions of unwary computer users and
leveraging this to have a real and negative effect on your
resource. Consider this when it takes a long time for a web
page to pop up, or you have to clean out 90 junk emails from
your inbox to read the 10 that you wanted. If you have a
computer, please don't let it become a zombie!
Last word: Everybody’s got an
opinion on this subject, and are welcome to them. I have had to
bite my tongue and not say “I told you so” so many thousands of
times, it would be truly comical if it weren’t…just sad.
Want to read old issues?


|