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What's Your Issue Archive
From October 2009: Windows 7 is nearly
here!
Do you
sit this one out, upgrade or buy new?So some of you have been putting off
buying a new computer, waiting for Windows 7, and some of you are
considering whether to upgrade from Windows XP or Vista.
Here's our .02 on these subjects.
Our quick take on this: If you
have Windows XP and your system is working ok for you, don't bother
upgrading it - this option is really for hobbyists and computer
enthusiasts. If that's you, then you can upgrade anytime you
want. For everybody else using Windows XP, the choice is stick
with what you have for awhile, or go buy a new PC with Windows 7.
Now, if you have Windows Vista, we say go to
Windows 7 at the earliest opportunity. Even Vista SP2 isn't
nearly as trouble-free as Windows 7. We've used Windows XP, Vista,
and 7 extensively, and hands-down Windows 7 is the best overall by a
healthy margin - much more stable, better (but mostly unobtrusive)
security, and much better performance. Now, there is one
caveat - not all software you have or use will work in Windows 7, so
be sure to check with the manufacturer to make sure it is compatible
with Windows 7. Or, you can use
Microsoft's
. The quick rule of thumb is that if
the software runs in
Windows Vista, it'll run in Windows 7. We happen to use a
video editing program that doesn't work in Vista, so the PCs that
run that will be on Windows XP for awhile.
If your computer is over 4 years old,
in general it's pretty much time for a new computer. You may
consider a Windows 7 computer, or an iMac or a MacBook. With
Windows 7, Microsoft has drawn closer to the Mac in terms of
performance and stability, although Windows will continue to be a
large target for hackers and other nefarious denizens of the
internet, and will always present more of a computer security
challenge. Unless, of course, Apple's market share of the
personal computer sector were to grow much more than it is now -
then the hackers would start to target it. Macs aren't immune
to attack, but they are much less prone to being attacked (IMHO).
But our focus is on Windows PCs, so if you're with us, read on!
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If you buy a new computer, do you
buy a desktop or a laptop? These days, most any laptop
will have all the power you need for normal tasks. Plus,
you have the ability to work even in a power outage, the ability
to work just about anywhere, and the ability to take your work
with you wherever you go (this may not be a boon for many!).
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If you buy a desktop PC, you have
the advantage of having more standard parts (easier to replace
or upgrade), likely more powerful graphics for the cost, and
likely more hard drive space for data storage. If you
already have a flat-screen monitor, it may be worthwhile.
If you are still using a CRT monitor with your desktop PC, it's
time to make a switch - flat-screens consume a lot less energy,
and are now priced very low. Expect to pay $400-$700 for a
good desktop PC, and a couple hundred for a flat-screen monitor
if you need it.
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There is an in-between option,
but we don't think it's quite ready for prime-time. That's
the all-in-one PC, basically a large, wide-screen monitor with
the guts of a PC tucked behind the screen. Some even have
touch-screen capability (but you'll still want a keyboard and
mouse to deal with emails, writing documents, etc.).
Expect to pay well over $1,000. This finds its best u se
as an internet kiosk, perhaps in the kitchen or a office waiting
room.
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If you buy a laptop PC, you have
some choices to make: The first one is screen size. For most people, a 15" (or so) widescreen
monitor is big enough. If you jump up to
17" or larger, be prepared for greater weight and somewhat less
portability. If you don't plan on flying with it, that may
be worth it - you'd be
surprised how much larger that extra 2" is. You may also
want to pay attention to the screen resolution. Many
laptops that come with DVD or Blu-Ray capability will have very
high screen resolutions - this can mean very small stuff
on-screen, so the bigger the display the better. Most
laptops you'll be ableo to get on Windows 7's launch date will have ample memory
and hard drive
space, plus decent wireless capability, so don't worry much
about those (just make sure there's at least 2gb of RAM and
250gb of hard drive space). So the last big question is
about graphics capability. If the laptop comes with a DVD
or Blu-ray player, the graphics will be a bit better than if it
doesn't. But for most things you'll do, whatever the
laptop comes with will be fine. Unless you are a gamer or video
editor - those tasks take more graphics computing horsepower.
If that's you, look for an nVidia or ATI graphics
adapter with at least 512mb of video memory. BTW, you can spend
thousands for a true "gaming laptop", but for most
casual gaming and online gaming, you
should be able to find something good for under $1,500.
For everybody else, you can find a nice laptop for between
$500-$800 easy. We'd stay away from the under $500 group,
they generally don't have the horsepower needed to do the tasks
you want.
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The last option we'd consider is
the netbook. We feel the utility of this format is very
limited - after a few hours of use, you'll be wishing you had a
regular notebook. For some road warriors and casual
computer users, it may be fine, but we'll hold out for Apple's
iPad (or iTablet), coming within the next 6 months.
If your computer is less than 4 years
old, has Windows XP or Vista on it and is working ok and not
physically damaged in any way, you can consider upgrading to Windows
7. We have been testing the Release Candidate of Windows 7 for
over 6 months now - we installed it on several different computers,
2 desktop PCs, and 4 laptops. One desktop was over 4 years old
and had Windows XP, the other one was 2 years old and had Vista.
The laptops ranged in age from 5 years old to 2 years old, some with
XP and some with Vista.
So here's the good
news:
Windows 7 installed virtually trouble-free on all of them, and has
run without any problems ever since! Please see our Windows 7
setup tips below. If your computer has at least 1gb of RAM,
you can make the upgrade, but the system will be a bit slow, we
recommend at least 2gb. If you have 512mb, be sure to check
with the computer maufacturer (or use the online memory configurator
at www.crucial.com) to make sure you computer can be upgraded to
2gb. We've tried both the clean install and the
Vista-to-Windows 7 in-place upgrade - we prefer the clean install,
but that is more work...
Now here's the not-so-good
news: There is no in-place upgrade for Windows XP, you must do
a clean install (wiping the hard drive and installing from scratch
Windows 7 and all your applications). We actually don't like
the Vista-to-Windows 7 upgrade in place either, but I imagine most upgraders won't want to spend the exra time and effort to do a clean
install if they can avoid it.
Also consider the cost: For any
computer that's over 2 years old, we recommend you replace the hard
drive - that's the primary moving part in a computer that wears out,
and hard drives are cheap (like $100 or less). The cost of the
Windows 7 upgrade is a factor ($120 for the Home Premium version, if
you want to run older software or connect to a corporate domain you
need to spend $200 for the Professional version). Plus, you'll
likely need a new protection program (we recommend Norton Internet
Security 2010, which costs $70 for a one-year subscription).
If you don't have the installation CDs for your software, you may
need to buy software (except for Vista-to-Windows 7 upgraders).
If your computer has less than 1gb of RAM, you may need more (may
cost $40 or so). And finally, you may want to consider the
cost of your time (or someone you hire to do the upgrade), which may
run several hours or more. You
may be approaching the cost of a new replacement computer anyway.
But you make the call. Again, we consider upgrading a computer
to be something best done by computer enthusiasts or hobbyists. If
that's you, we've provided a Windows 7 installation guide
below.
Of course, we'd be happy to do the
upgrade for you (and so will a myriad of other computer consulting
firms), but for the most part, you'll end up paying as much or more
than the cost of a new computer. Doing it yourself is really
the only way that makes sense to us, unless you have much more money
than time. If that's you (and you're in the Wash. DC metro
area),

So how do you do this upgrade? Here's
our guide. Please note this is not a comprehensive
step-by-step instruction list, but a guideline. There are too
many variables that preclude detailed instructions - which
operating system you have (and what version), what software you have
(and what versions), what additional hardware you have, etc. But
we feel this is a good rule-of-thumb guide to help you with
the process.
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First, go buy your Windows 7
upgrade disc and a replacement hard drive. For the
hard disk, by all means get more capacity, but be sure to get
the same type of drive (usually ATA or SATA). If your
computer documentation, Windows' Device Manager, or System
Information doesn't yield that info, try the computer
manufacturer's website. Or, just open the desktop case and
look (or open the laptop and remove the hard drive and look).
An ATA drive has 2 rows of straight pins sticking out the back,
whereas the SATA drive has a more modern L-shaped bracket.
You can also just bring the CPU or laptop PC into a store (like
MicroCenter or Best Buy) and the helpful salesman will...help
you!
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If your computer has less than
1gb of memory, you may want to upgrade. We like
www.crucial.com and their easy online memory configurator.
Be sure to do this before you start the hard drive replacement
and upgrade!
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Next step is to back up your
personal data, and collect the installation CDs for any software
you will be installing. We prefer this method of copying
your data: Use (or
buy) a little WD Passport drive, or a 'thumb drive' with enough
memory - neither require a separate power source. Normally, all your data is in the
My Documents (Windows XP) or user (Vista) folders, but if you
have data anywhere else you need to locate it and copy it from
the computer to the Passport or thumb drive. If you
already have an external hard drive, you can use that. If
you no longer have the CDs for the software you use, you may be
have to buy the software again.
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To backup your data, connect
your external drive (the WD Passport, thumb drive, etc.), and open
a window to that drive. Next...
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For Windows XP, open a new
window to My
Computer. In that window, navigate to C: drive, and Documents and
Settings. If you have multiple user accounts, you'll
need to repeat
this step for each one: Navigate to your Windows User
account, and highlight these three folders: My
Documents, Favorites, Desktop. On that window, click
Edit, then Copy. Now go to the external drive window and click Edit, then Paste. If you have
multiple user accounts, you will want to create sub-folders for
each user and copy each user's folders into their sub-folder.
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If
you use Outlook or Outlook Express (or any other email
program that has software on your computer), you will need
to also copy the data file(s). Outlook's data is all
in one file, usually called Outlook.pst, and can most easily
be reached by going to Start, Control Panel, Mail, then
opening the Data files and the folder where they are
(different menu for different versions). It works very
similar for Outlook Express, only you have a bunch of
folders to copy, and then you need to also go and find your
address book. Copy all of that to the external drive.
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For Windows Vista, click
Start, and then your username on the top right of the start
menu. Copy all the folders you see in the
resulting window onto your external drive. Use the same, two-window method described above for Windows
XP.
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For your email program,
follow the same method described above for Windows XP.
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You should also write down
or have these other pieces of info:
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Your email account
settings: username, password, incoming mail server,
outgoing mail server, and any mail server-specific
settings.
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Be sure that your batch of
installation CDs includes the installation CD for your
current version (or any version) of Windows. If you
don't have that, you'll either need to upgrade to Windows 7
by first cloning your existing system to a new hard drive
and then upgrading to Windows 7 (this is like the in-place
upgrade, except for Windows XP it will wipe that drive
before installing Windows 7). To do this, you'll need
a cloning device/method/software. If you don't have a
favorite already, we like the little $40 Apricorn
Easy-Upgrade external hard drive enclosure (for laptop
computers, you can get them at Microcenter or online).
It's like the WD Passport except you put your own hard drive
in it. It includes software you can run on your old system
to clone the hard drive before you replace it.
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Now before you shut down the
computer, open the CD drive and insert the Windows 7 upgrade
disk. Then, immediately shut down the computer, and unplug
everything (cancel the installation program if it starts, or
just hold down the power button to shut the computer off).
With your trusty screwdriver, you can now replace the old hard
drive with the new one. Don't throw the old one away, you
want to keep it handy in case you need to go back to the old
system (like, say you didn't get something when backing up). Plus, since it still has your data on it, you
don't want anyone else to get that!
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Ok, your computer now has a new,
blank hard drive, and has the Windows 7 disk in it. Go ahead
and power up. Windows 7 will start to load. read the
(few) on-screen instructions, and follow the prompts with
(usually) the default choices. Be patient, and when the
installation is complete, your system will restart. You
will probably be pleasantly surprised that everything works!
But if you aren't, just wait a bit, and restart the computer
again. Sometimes it takes a 2nd or 3rd restart for the
computer to recognize all the hardware (esp. wireless devices).
If, after the 3rd restart it still hasn't recognized all the
hardware (you'll either see a warning message, or something just
won't work), then you may need to use another computer or
reinsert your old hard drive, and check with the manufacturer
for any device driver software that you may need. But with
all our testing, we didn't have to do this a single time, so
hopefully you won't either.
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Please don't skip the step to
put in a password for your Windows user account.
Having a user account without a password is just wrong -
take our word for it. You can use a simple password,
and even the same password for multiple user accounts if you
like, just have a password, please!
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Next, get all the updates for
Windows that are available. Windows 7 (like Windows Vista)
has a Windows Update entry on the Start|All Programs list, use
that. Take any updates that are offered, except perhaps
for any foreign language packs you don't need.
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Now you want to reinstall all
your software, such as Microsoft Office, and then immediately
get whatever updates to that software are available (either
through the program's help menu, the software's website, or
Microsoft Update). You will also
want to visit
www.adobe.com
and get the latest version of Flash Player and Adobe Reader,
then visit
and
get the latest version of iTunes and Quicktime. If you want, you
can get Google's
for photo management. That's about all
the free online programs you should download - there are lots of
bad choices out there. Oh, when you do this, only get the
specific programs we mention - decline any add-on software (like
toolbars and other helper applications).
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Next, install your protection
program. Again, we recommend Norton Internet Security
2010. After installation, immediately get updates to that program.
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Your next-to-last step is to copy back
all the data from your external drive. Plug it in, wait
for Windows to recognize it, and then use the same two-window
method as above. Windows 7
uses folders similar to Windows Vista, so just copy them back to
the same place. For Windows XP users who are moving to
Windows 7, click Start, and then your username at the top right
of the start menu. That'll open your set of folders in
Windows 7. Copy back from
the external drive window - do it folder by folder to get them in
the right place.
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For Outlook
or other email programs, we find it best to open the
program, setup your email account (username, password,
incoming server name, outgoing server name and mail
server-specific settings. Then import the old
stuff from the external drive. For Outlook Express, Windows
7 has no built-in replacement, Microsoft has given you
. We haven't tried this
yet, but hear there is a wizard to import your old mail
folders and address book. Personally, if you use
Outlook Express, you should move to a webmail-based service
anyway.
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Ok, last step. Now, one by one, open
your programs and set any personal customizations you want.
If you use Outlook, we like to add an icon to the main toolbar
to add a sender to the Junk e-mail sender's list, and expand the
folder list as a start.
You're done! Now you can
get back to using your computer!

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